Refunds and Returns

Our Return and Refunds Policy applies only to purchases made directly from tviagel.com. You must have a valid order number to proceed with a return or refund request. 

If you are missing product or your product is damaged, please immediately contact our customer service team by calling (844) 484-8372 or emailing [email protected]. Please report any missing product or damages within 48 hours of receiving your order for a replacement or refund to your method of payment. Please provide your order number and email when you contact us for the fastest response.